Quarkxpress forums5/6/2023 ![]() ![]() Many organizations think they have a sound content strategy, but research proves otherwise. The conference offers a variety of educational (and fun!) workshops, hands on training and engagement programs to up your content strategy skillset. For years, I’ve produced The LavaCon Content Strategy Conference which brings together hundreds of senior content professionals who are doing (or want to do) structured authoring, and want to learn how to create a unified content strategy across multiple content silos (tech pubs, marketing, training, tech support, etc.). I know a thing or two about the strategic planning side of content lifecycle management. This episode titled: “Can Enterprises Realistically Execute Their Content Strategies at Scale” discusses what can be done to ensure enterprise content strategies are executed an in line with board–level expectations. The fact that some users experience no difficulty is not a good indicator of whther there is a problem - rather the failure rate as a whole must be considered.Īnyone knowing how to fully uninstall Quark 6 so that the previously entered username doesn t show on the new install's reg page, please post a method.It was exciting to be a guest speaker on Quark’s Season 2 of its “Close the Content Loop” webinar series which talks all things content lifecycle management. The Quark Customer Support personnell we have spoken with keep claiming they will 'get back to us'. It has been 3 months, 2 or 3 phone calls and many emails trying to get our 4th copy of Quark 4 upgraded to 6 - Quark's automated system claims there's a problem with the registration number. We were told the delay occurs because there are 2 Customer Support offices and one gets the email but is only a technical office and won t respond or forward the email if it is of a business nature! Followup with Quark Customer service took two months to get an incomplete response. They refused to give the number for 20 minutes even though the serial number and challange number checked out fine by their own reckoning. Phoning for the number resulted in a half hour delay as the Indian tech and his supervisor struggled to understand how the challenge-response structure of Quark 6's system works. We recently had to keep extra freelancers until 9 pm because one of our Quarks lost its authorization after a week of being fully authorized, and could not be reinstalled/authorized. If it is after 3 pm PST, you cannot phone Quark and get a new number. It does seem impossible to uninstall Quark 6 on a Mac and get online authorization. In terms of activation, the agency I service has been seriously inconvenienced by it. RE: Quark 6 activation daanmuller (TechnicalUser) 30 Dec 03 03:57 Otherwise, keep your typing fingers still and think silently to yourself that you know more than everyone else. ![]() If you have a solution or suggestion, post it in a way that will HELP the people who read it. ![]() So, all in all, please don't feel like you HAVE to post a reply to a question just because you have a little bit of related knowledge. SUPPORT" when I had already stated that calling them did not work? Did you read my post? You didn't even offer an explanation such as "Well, when I had to reactivate my version, I called Quark and they did it for me over the phone." Maybe other people could do it that way, too if we knew more about your situation. Why would you reply "THE ONLY OPTION AFTER REINSTALLING IS CALL QUARK TECH. And to save him and others wasted time, I also looked up the email address and fax number that I personally had to use. I went through the exact scenario stevemoore asked about last week and informed him of the steps I had to go through to resolve it. It may not always be exact and there may be better ways, but we offer suggestions. "Activation is still there in the next update." Do you mean you still have to activate Quark when it's installed to get full functionality? Do you mean you still have to RE-activate it if you re-install Quark? How do you know this? Where did you hear it? Do you already have the update? How did you get it? Where should we (the people you're trying to help - since that's what this website is for) look for it? It seems to me that if you really knew this for a fact, your response would be a bit more detailed.Īt least stevemoore and I, and pretty much everyone else who has posted on this site, explain why (we think) we know what we're posting is true. Snippy half sentences aren't much help to anyone in these forums. ![]() This forum isn't to show off how much you know it's to share it. ![]()
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